AFTER SALES CARE

We know that if your sofa gets damaged it can be really stressful and upsetting, plus on top of that you get that feeling of dread having to call customer services. Luckily we have made this easy for you by having a dedicated care team on hand to help find a solution. You can either talk to a real person based in the UK at our head office in Golborne or fill in the service request form and one of our friendly, highly trained team will call you back. Easy.

Do you have a problem or query regarding your CSL sofa? Inevitably, once your sofa is in your home, normal, every day use or spillages will take their toll. We know that spillages, pet damage, over zealous children or just life in general can cause damage to your sofa. If you've had an accident and you haven't taken advantage of our SofaShield service or there is a fault with your furniture please use the form below to register your service request so we can advise or resolve an issues as quickly as possible.