We’re dedicated to helping you find the sofa you love. But we don’t want you to be broken hearted if it ever gets damaged. So, if something does happen, it’s good to know that we have a dedicated care team on hand to help find a solution.
You can either talk to a real person at our UK head office in Golborne, or fill in the service request form and one of our friendly, highly trained team will call you back. The choice is yours.
If you've had an accident with a spillage or a scratch and haven't taken advantage of our SofaShield service (or if there's a fault with your furniture), please use the form below to register your service request and we’ll deal with it as soon as we can.