Support Centre
Our customer service goes on way after you leave our store
We try to combine first class service, a wealth of experience and top quality products to ensure you never feel the need to call upon our after sales care team. But, if you ever have to get in touch, you’ll find we’re always happy to help.
Inevitably, once your sofa is in your home, normal, every day use or spillages will take their toll. If you’ve had an accident or there is a fault with your furniture, please fill in the form below.
Had an accident?
We know that spillages, pet damage, over zealous children or just life in general can cause damage to your sofa. Our service team are also on hand to help you should you have any unfortunate accidents and, where you’ve chosen not to take our SofaShield service, we can repair most problems at a low cost; please contact customer services for details.
Support information
If you simply require information, visit later for care information on leather, fabric and cabinet, troubleshooting advice and help in diagnosing possible faults or natural features.
CSL is leading the market in the speed at which we can resolve service issues for our customers. We have developed this website based system in order to help to promote create a single visit resolution to product issues and faster response to finance or service related issues.
































