At CSL, we´re dedicated to helping you find a sofa that´s the perfect match for you and your home. So if you´re not happy when you first see your sofa in your living room, neither are we. And that´s why we invented the unique Love it or Exchange it guarantee.
No other major UK sofa retailer allows you to exchange a sofa that simply isn´t right for you. But our unique CSL Love it or Exchange it guarantee means that if we deliver your new sofa and you decide it´s not your perfect match, we´ll exchange it for one that is. All we ask is that you cover the cost of collection and redelivery (currently £129* but only £69 if purchased any time before delivery day).
*This service is only available on the day of delivery.
At the time of writing, DFS, ScS, Harveys, Furniture Village and even John Lewis and other premium retailers will NOT offer an exchange service unless goods are faulty.
CSL are different. We think our experience and recommendation driven business depends on your LONG TERM satisfaction with your new furniture. So it´s not all about the sale. It´s all about finding the right sofa, offering great products and ensuring that our service continues long after you receive your delivery.