LOVE IT OR EXCHANGE IT

As one of the most expensive purchases you´ll make this year, there´s a real risk of an expensive mistake when buying a new sofa. Not with CSL, because not only do we ensure that we understand you and your home to find the right sofa, we have also invented a unique safety net to ensure that you can never make an expensive mistake. This comes in the form of our unique love it or exchange it guarantee.

DID YOU KNOW?

EVERY major UK sofa retailer will not allow you to exchange a sofa that simply isn´t right for you.

Uniquely, the CSL Love it or Exchange it guarantee means that if we deliver your new sofa and you decide it´s not the one, just ask and we will simply allow you to choose a new one. All we ask is that you cover the cost of collection and redelivery (currently £129) you can even cut that cost down by half by buying the protection when you order at only £69 so that it´s there if you need it.

Whatever the reason this guarantee allows you to replace your sofa NO questions asked!

WOULD THE OTHER RETAILERS DO THE SAME?

At the time of writing this, DFS, ScS, Harveys, Furniture Village and even John Lewis and other premium retailers will NOT offer an exchange service unless goods are faulty.

CSL Leading the way

At CSL we are different and are committed to the belief that our experience and Recommendation driven business depends on your LONG TERM satisfaction with your new furniture. This means that making a sale is not our primary focus, it’s all about finding the right sofa, offering great products and ensuring that service is offered on a long term basis and not forgotten about after the sale has been made.