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What a fantastic service! From the minute we walked into the store at Warrington until the minute our sofa and chairs were delivered we received an excellent service. We would especially like to thank Martin Taylor, Sales Adviser for the thoroughly efficient, friendly and excellent service we received. The delivery guys were also extremely friendly and helpful. We ordered the furniture on Sunday afternoon and it was delivered on the Wednesday! Prior to this we have not used CSL before but will certainly do so in future and we will be recommending it to all our friends and family. We are absolutely delighted with the sofa and chairs - they have transformed the room - they are stunning! Well done to all at CSL for a second to none service. Many thanks
Andrew Salmon
2nd September 2010
”What a fantastic service! From the minute we...“
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Andrew Salmon
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Thought Mike Smith was very helpful, also the delivery guys were wonderful, the first two were great, and the two who came today were great to, so comical and friendly, all in all a nice team and a good service.
”Thought Mike Smith was very helpful, also the...“
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Judith Sandiford
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I just wanted to say how impressive the service and after service from you has been. Thank you to ALL staff I have had dealings with from sales staff at Warrington branch, delivery guys, customer servie staff and the technician who visited my house earlier this morning. Your professionalism is outstanding! Thank you very much
”I just wanted to say how impressive the service...“
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J S Warrington
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We visited the store on two occasions and on both found staff to be both knowledgeable and helpful. The assistant Janice who finally sold us our furniture was friendly and efficient and processed our order quickly having helped us reach a final decision and gave us valuable advice over the care of our furniture in the future. In fact all members of staff we encountered were pleasant and helpful.
”We visited the store on two occasions and on both...“
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ian millward
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We were really impressed with the help, advice and friendliness of the staff at the Nottingham Branch. Staff were on hand to greet you upon arrival but didnt hassle or pester you whilst in store. Our sales advisor Steve was really helpful, gave us lots of information about the products, fab care advice and looked after us right til the finish. Fantastic customer service!
”We were really impressed with the help, advice...“
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Z.Stansfield
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I would just like to make you aware of your Stockport store, everyone there who I have met are absolutely lovely. Superb, friendly staff through and through! Andy was extremely helpful and didnt follow me around, unlike your competition! Everyone was extremely lovely from start to finish, from Andy and Phil in the store to Sean & Steve who delivered out suite (and carried it up the stairs to the third floor!). I would be greatful if you could pass on my appreciation to these kind people who were always friendly and helpful (and still smiling after squeezing the suite through our corridor!).
Thank you and we will be back when we need an updated suite!
Mrs T Kelly.
”I would just like to make you aware of your...“
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Mrs Teresa Kelly
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Excellent service from the delivery men Wayne and Glynn. They were quick and efficient and gave some excellent advice on how to look after the sofas.
”Excellent service from the delivery men Wayne and...“
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Emma Cheeseman
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David at Nottingham was extremely helpful and his product knowledge gave us the confidence that we were making the right choice.
”David at Nottingham was extremely helpful and his...“
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Lesley Maltby
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Delivery was prompt and the delivery guys were great. We encounted a problem with a the wiring on the sofa and when we contacted your support we were amazed at your FAST service to put the problem right!! Many thanks and we would highly recommend your company!!!!!!!!!11
Terry
”Delivery was prompt and the delivery guys were...“
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Terry Reed
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We recently purchased a three seater recliner settee and 2 recliner chairs. The sales person was very helpful and delivery was very swift. However, on receiving the furniture we found the settee to be too big. This proved not to be a problem and we exchanged it for a 2 seater settee. All went very well and was sorted within a week with the exchanges being made with no fuss. We were delighted with everyone from the sales person to the two delivery men who showed us how to look after the furniture and did not leave until we were satisfied. Well done to CSL.
”We recently purchased a three seater recliner...“
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Mrs M Rogers
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Ordered a new suite via telephone, spoke to advisor Abraham who was very patient and helpful in the ordering, a really excellent person to communicate to over the phone and extremely helpful, thanks.
”Ordered a new suite via telephone, spoke to...“
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m scully
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just a note to thank Nigel Soult for his help in selecting our furniture. We were considering a purchase from DFS from their "expressions" suite. Nigel had first hand knowledge of this suite and was able to give us both pros and cons for this and the raffles suite that we finally selected. Thanks again Nigel. Martin and Lisa (chesterfield)
”just a note to thank Nigel Soult for his help in...“
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philip martin pearce
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I would like to thank daz & mike for delivering my new corner suite,they were polite friendley and very professional, giving us all the care instructions we required. a very efficient delivery service.
”I would like to thank daz & mike for delivering...“
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s.gee
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great service all round.the delivery men couldnt do enough, a good adert for csl.
”great service all round.the delivery men couldnt...“
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janet lamb
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On delivery of our corner suite the delivery men Lee and Paul were great very helpful and polite. They left no mess gave after care and were very helpful.
”...“
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laurel edwards
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recently bought furniture from the warrington branch with the service particularly good from the sales consultant Mark Devaney very informative and helpful went out of his way to aid in a partucular purchase
”recently bought furniture from the warrington...“
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jane barnes
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We visited the store on two occasions and on both found staff to be both knowledgeable and helpful. The assistant (Jan) who finally sold us our furniture was friendly and efficient and processed our order quickly having helped us reach a final decision and gave us valuable advice over the care of our furniture in the future. In fact all members of staff we encountered were pleasant and helpful.
”We visited the store on two occasions and on both...“
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Ioan Huws
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Sales Person (Carl) very pleasant & not too pushy, everything explained well, patient & helpful
”Sales Person (Carl) very pleasant & not too...“
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Mr G. Moore
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Just took delivery of our leather suite which we purchased in May from Gateshead store. Delivery men Tony and Andy were every bit as professional,polite and friendly as Dave the salesman had been.A smooth run up to delivery and a phone call on the day to say they would be here in 20mins and they were! Gave instructions on how to care for the suite and underlined the customer service number on the invoice before they left.
”Just took delivery of our leather suite which we...“
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Karen Stewart
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We would like to thank Suzie at the Gateshead branch for her excellent service,advise and down to earth approach upon our visit to buy a new sofa. She is a credit to the company and would like
more people to take on her sales approach
thank you suzie
from all our family
”We would like to thank Suzie at the Gateshead...“
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Lynn Inglesant
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We would like to thank Suzie at the Gateshead branch for her excellent service,advise and down to earth approach upon our visit to buy a new sofa. She is a credit to the company and would like
more people to take on her sales approach
thank you suzie
from all our family
”We would like to thank Suzie at the Gateshead...“
More here
Lynn Inglesant
100% Real Leather
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