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We have just taken delivery of our new sofa and would like to say a great big thank you Lee & Paul. They were both very friendly and considerate at being in our home, they positioned the sofa for us and then gave us advice on how we should care for it. Thanks lads.
”We have just taken delivery of our new sofa and...“
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Pete Dutton
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Thanks to Richard at Doncaster store, who was extremely helpful but did not put any sales pressure for a sale. He explained everything clearly and was friendly. I would certainly recommend the store and Richard to others.
”Thanks to Richard at Doncaster store, who was...“
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Mark Flewitt
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Went into your white city store on 7 sep 2010. Sold two chairs by Jonathan Parker. He and the other members of staff at the store were incredibly helpful, friendly and knowledgeable. They made the purchase of the chairs very straightforward. If I need additional furniture I will certainly return to that store.
”Went into your white city store on 7 sep 2010....“
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Jane Frazer
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Very satisfied customer, purchased new suite 3/8/10. sales consultant chris ravenscroft was very polite,helpful,informative, replied to everything was asked promptly. recieved new sofa 7/9/10 even delivery guys mark and graham so polite, helpful. CSL great customer service and delivery of goods, fantastic range of furniture and great prices. Excellent staff made all the difference a no hassle free purchase :) thanks all.
”Very satisfied customer, purchased new suite...“
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wendy joynson
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On behalf of my parents Mr&Mrs Stott of 43 Maldon Crescent,Swinton.Thanks so much for the caring service provided by Lee&Paul whilst delivering furniture and also for keeping things very tidy.God bless you lads.
”On behalf of my parents Mr&Mrs Stott of 43 Maldon...“
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david stott
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Thank you to the team at your Rotherham branch. Truly, a fantastic shopping experience from Sales (John Dibb) to delivery (Wayne & Glynn). The efforts of the team made an occassional purchase very memorable. Especially liked the feel of the store - looks very modern and international but the customer service is excellent, no hard-sell just pleasant personalities mixing facts with general chitchat. I only wish I had people like these in my business! Once again, thanks.
”Thank you to the team at your Rotherham branch....“
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Norman Longden
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We have been very pleased with the level of customer service thatwe have experienced from sales room (Steve at Nottm) to delivery by Glynn and Wayne. All was as they said on time and very efficient and the product excellent. Thanks CSL for a fantastic buying experience we will be back for more I am sure and will definately recommend you to others.
Kind regards Cheryl
”We have been very pleased with the level of...“
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cheryl heath
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We have just ordered a rise and tilt chair from the Doncaster store and received excellent service from Wayne Shackley, sales consultant who was friendly, more than helpful and a very nice chap who was expert in his knowledge of furniture. We certainly recommend him to other customers.
”We have just ordered a rise and tilt chair from...“
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Pam Brian Woods
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we ordered our corner group at the gateshead branch and were dealt with by terry innes. He was very polite and helpful with helping us to choose a sofa that suited our needs .We also ended up in the store after closing but this was no problem to terry he was very patient thank you. now cant wait for sofa to arrive . We will definately use CSL again.
”we ordered our corner group at the gateshead...“
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terry and deb
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On the 28/810, we purchased a sofa, which could of been delivered on the 1/09/10, which is amazing really!! Dom Wayne was our sales consultant, he was eager and very proffesional, he was very helpful in showing us the diffrent sofas to suit our needs, we have reccommended both him and the store to a few people and will continue to do so, thanks again!
”On the 28/810, we purchased a sofa, which could...“
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jodie kerr-preston
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Helpful and friendly sale from kevin,not pushy and explained thoroughly our options.will recomend to friends.
”Helpful and friendly sale from kevin,not pushy...“
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CHRISTINE MCCLUSKIE
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I would like to share with future customers living in or around the Southport area, the really positive experience we had in the CSL store in Southport. On 22nd July we were served by Sales Consultant Mike Cleary. It was an opportunistic vist while we were in the area but because of the fantastic service we recieved from him and because of the superb range of sofas on offer, our visited resulted in the purchase of a sofa and two armchairs. Mike was friendly and helpful but not pushy in any way at all, the product sold itself and Mike gave us time to make a decision. The order was processed efficiently and we recieved our suite in under four weeks. The standard of service was continued by the delivery guys who placed the furniture exactly where I wanted it and went though the care advice again. Congratulations and thanks to everyone involved. I did not hesitate in recommending them as my mum went in the following week and placed an order with Mike and so did a friend and neighbour. Thank you also to Jason for his friendliness and expertise during our visits; his attention to other customers meant he could not take our order but I would not hesitate recommmending him to other customers either.
”I would like to share with future customers...“
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Alison and Chris Welsh
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I have had to have a new sofa due to an insurance claim, I went to the Crewe branch and found all the staff to be so helpful, Paul was the gentleman I first talked with and Natalie assisted with the order the following day. I was unsure the size of sofa would fit through the flat doors and corridor, Natalie made calls to the manufacturer and then myself, we discovered it would not fit and so I had to ammend my order. Paul was there when I returned and agian was very helpful in checking sizes and colours for me. I was then left with Jeff who ammended my order and ensured that I had everything I needed. Thank you to all of you.
”I have had to have a new sofa due to an insurance...“
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Anne Ward
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Purchased three and two seater sofas from csl in Giltbrook. Salesman Nick Cameron was very helpful and explained how to care for your furniture to get the best results.
Delivery men were punctual and very caring with furniture and respectful of our home by putting covers over their shoes. They also had to remove the back door and were again very careful and respectful of our home making sure door worked properly before leaving, a credit to csl by having such good staff.
”Purchased three and two seater sofas from csl in...“
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DIANE CLAY
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Brilliant customer service. Were not hassled or pushed into anything and felt very relaxed. Were given brilliant advise about looking after the furniture. Was really pleased overall.
”Brilliant customer service. Were not hassled or...“
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Sam Hall
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we recently purchased the loxley corner suite from nottingham branch, we had a very nice sales guy called ash rana, what a pleasure it was to meet him. we couldnt decide on which one to buy, but ash was very patient and didnt rush us into anything, he even stayed an hour and half after closing time to help us and made us all a drink.would def buy from here again, thankyou ash
”we recently purchased the loxley corner suite...“
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m hill
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Fantastic service sofas came much sooner than expected.Had a few problems getting them in the house but Lee and Paul moved heaven and earth to get them in and eventually got them in for me. They were both extremely friendly and helpful and really did go out of their way to get my sofa inside Thanks lads.
”Fantastic service sofas came much sooner than...“
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Caroline Enever
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Martin Pratt who sold us the sofa was very knowledgable, personable and polite, and non-pressuring. The delivery men, Andras and Keith, were also without fault - very polite and helpful.
”Martin Pratt who sold us the sofa was very...“
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Joe Poole
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WE HAVE VISITED CSL TWICE AND WERE SERVED BY A REALLY NICE GUY CALLED STEVE HE WAS VERY PROFESSIONAL THROUGHOUT WITH EXCELLENT CUSTOMER SERVICE SKILLS NOT AT ALL PUSHY YET VERY HELPFUL AN OVERALL GOOD EXPERIENCE JUST CANT WAIT FOR MY SOFA TO COME NOW THANKS!!!
”WE HAVE VISITED CSL TWICE AND WERE SERVED BY A...“
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MRS DI-LENA
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we ordered our new suite on the 24th august.We was greeted by vicky foulds our sales consultant who had come down from leeds to the oldham branch for the day.We was really impressed with the friendlyness and help she gave us with no pressure.we are now anxiously awaiting the arrival of our new siute.
”we ordered our new suite on the 24th august.We...“
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julieowen
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recieving sofa by the delivery guys excellent.
But today i have tried to pay my outstanding balance online.i does say you can pay online, im totally puzzled has to how i can pay
Can you explain
”recieving sofa by the delivery guys...“
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Mr A Peel
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