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Head Office

Address:
CSL House
Golborne Point
Ashton Road
Golborne
WA3 3UL

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Customer Service : 08444 81 81 81
Switchboard : 08444 81 80 08
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For help, information or to report a product or service issue please visit our on-line support centre. If you have a product related issue, use our new high speed on-line resolution service to experience market leading resolution.

General Enquiries form

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There's a CSL near to you and we deliver within 50 miles of ANY store FREE of charge. Simply enter your town or postcode in the form below.

If you need additional information or more detailed directions, please feel free to telephone the store of your choice to speak to real people.

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Customer Feedback

  • What a fantastic service! From the minute we walked into the store at Warrington until the minute our sofa and chairs were delivered we received an excellent service. We would especially like to thank Martin Taylor, Sales Adviser for the thoroughly efficient, friendly and excellent service we received. The delivery guys were also extremely friendly and helpful. We ordered the furniture on Sunday afternoon and it was delivered on the Wednesday! Prior to this we have not used CSL before but will certainly do so in future and we will be recommending it to all our friends and family. We are absolutely delighted with the sofa and chairs - they have transformed the room - they are stunning! Well done to all at CSL for a second to none service. Many thanks
    Andrew Salmon
    2nd September 2010

    ”What a fantastic service! From the minute we...“

    More here

    Andrew Salmon

  • Thought Mike Smith was very helpful, also the delivery guys were wonderful, the first two were great, and the two who came today were great to, so comical and friendly, all in all a nice team and a good service.

    ”Thought Mike Smith was very helpful, also the...“

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    Judith Sandiford

  • I just wanted to say how impressive the service and after service from you has been. Thank you to ALL staff I have had dealings with from sales staff at Warrington branch, delivery guys, customer servie staff and the technician who visited my house earlier this morning. Your professionalism is outstanding! Thank you very much

    ”I just wanted to say how impressive the service...“

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    J S Warrington

  • We visited the store on two occasions and on both found staff to be both knowledgeable and helpful. The assistant Janice who finally sold us our furniture was friendly and efficient and processed our order quickly having helped us reach a final decision and gave us valuable advice over the care of our furniture in the future. In fact all members of staff we encountered were pleasant and helpful.

    ”We visited the store on two occasions and on both...“

    More here

    ian millward

  • We were really impressed with the help, advice and friendliness of the staff at the Nottingham Branch. Staff were on hand to greet you upon arrival but didnt hassle or pester you whilst in store. Our sales advisor Steve was really helpful, gave us lots of information about the products, fab care advice and looked after us right til the finish. Fantastic customer service!

    ”We were really impressed with the help, advice...“

    More here

    Z.Stansfield

  • I would just like to make you aware of your Stockport store, everyone there who I have met are absolutely lovely. Superb, friendly staff through and through! Andy was extremely helpful and didnt follow me around, unlike your competition! Everyone was extremely lovely from start to finish, from Andy and Phil in the store to Sean & Steve who delivered out suite (and carried it up the stairs to the third floor!). I would be greatful if you could pass on my appreciation to these kind people who were always friendly and helpful (and still smiling after squeezing the suite through our corridor!).
    Thank you and we will be back when we need an updated suite!

    Mrs T Kelly.

    ”I would just like to make you aware of your...“

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    Mrs Teresa Kelly

  • Excellent service from the delivery men Wayne and Glynn. They were quick and efficient and gave some excellent advice on how to look after the sofas.

    ”Excellent service from the delivery men Wayne and...“

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    Emma Cheeseman

  • David at Nottingham was extremely helpful and his product knowledge gave us the confidence that we were making the right choice.

    ”David at Nottingham was extremely helpful and his...“

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    Lesley Maltby

  • Delivery was prompt and the delivery guys were great. We encounted a problem with a the wiring on the sofa and when we contacted your support we were amazed at your FAST service to put the problem right!! Many thanks and we would highly recommend your company!!!!!!!!!11

    Terry

    ”Delivery was prompt and the delivery guys were...“

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    Terry Reed

  • We recently purchased a three seater recliner settee and 2 recliner chairs. The sales person was very helpful and delivery was very swift. However, on receiving the furniture we found the settee to be too big. This proved not to be a problem and we exchanged it for a 2 seater settee. All went very well and was sorted within a week with the exchanges being made with no fuss. We were delighted with everyone from the sales person to the two delivery men who showed us how to look after the furniture and did not leave until we were satisfied. Well done to CSL.

    ”We recently purchased a three seater recliner...“

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    Mrs M Rogers

  • Ordered a new suite via telephone, spoke to advisor Abraham who was very patient and helpful in the ordering, a really excellent person to communicate to over the phone and extremely helpful, thanks.

    ”Ordered a new suite via telephone, spoke to...“

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    m scully

  • just a note to thank Nigel Soult for his help in selecting our furniture. We were considering a purchase from DFS from their "expressions" suite. Nigel had first hand knowledge of this suite and was able to give us both pros and cons for this and the raffles suite that we finally selected. Thanks again Nigel. Martin and Lisa (chesterfield)

    ”just a note to thank Nigel Soult for his help in...“

    More here

    philip martin pearce

  • I would like to thank daz & mike for delivering my new corner suite,they were polite friendley and very professional, giving us all the care instructions we required. a very efficient delivery service.

    ”I would like to thank daz & mike for delivering...“

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    s.gee

  • great service all round.the delivery men couldnt do enough, a good adert for csl.

    ”great service all round.the delivery men couldnt...“

    More here

    janet lamb



  • --------------------------------------------------------------------------------
    On delivery of our corner suite the delivery men Lee and Paul were great very helpful and polite. They left no mess gave after care and were very helpful.

    ”...“

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    laurel edwards

  • recently bought furniture from the warrington branch with the service particularly good from the sales consultant Mark Devaney very informative and helpful went out of his way to aid in a partucular purchase

    ”recently bought furniture from the warrington...“

    More here

    jane barnes

  • We visited the store on two occasions and on both found staff to be both knowledgeable and helpful. The assistant (Jan) who finally sold us our furniture was friendly and efficient and processed our order quickly having helped us reach a final decision and gave us valuable advice over the care of our furniture in the future. In fact all members of staff we encountered were pleasant and helpful.

    ”We visited the store on two occasions and on both...“

    More here

    Ioan Huws

  • Sales Person (Carl) very pleasant & not too pushy, everything explained well, patient & helpful

    ”Sales Person (Carl) very pleasant & not too...“

    More here

    Mr G. Moore

  • Just took delivery of our leather suite which we purchased in May from Gateshead store. Delivery men Tony and Andy were every bit as professional,polite and friendly as Dave the salesman had been.A smooth run up to delivery and a phone call on the day to say they would be here in 20mins and they were! Gave instructions on how to care for the suite and underlined the customer service number on the invoice before they left.

    ”Just took delivery of our leather suite which we...“

    More here

    Karen Stewart

  • We would like to thank Suzie at the Gateshead branch for her excellent service,advise and down to earth approach upon our visit to buy a new sofa. She is a credit to the company and would like
    more people to take on her sales approach

    thank you suzie

    from all our family

    ”We would like to thank Suzie at the Gateshead...“

    More here

    Lynn Inglesant

  • We would like to thank Suzie at the Gateshead branch for her excellent service,advise and down to earth approach upon our visit to buy a new sofa. She is a credit to the company and would like
    more people to take on her sales approach

    thank you suzie

    from all our family

    ”We would like to thank Suzie at the Gateshead...“

    More here

    Lynn Inglesant

View more feedback here

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View the advert
fast free delivery

Unlike other national and regional sofa retailers, CSL still offers local delivery, totally free of charge within a 50 mile radius of any of our superstores.

Our Delivery Team are all trained to an extremely high standard – a fact that we’re especially proud of. Each team member attends our special driver training school so that they have the detailed knowledge, skills and experience to ensure your sofa is delivered with minimum hassle and inconvenience to you, ensuring that the most difficult part of buying your sofa is picking out which one you want!

Live on the 12th floor? No problem. Small doorways? Don’t worry about it. We’ll get your sofa in any whichever way we can!

express delivery range

Express Delivery Range

Fast delivery – 72 Hour – Express Delivery Range

Order today to get free 72 hour delivery.

72hr delivery Van

View our Express Deliver Range.

We’re the only UK furniture retailer to keep a high level of stock to ensure that we can get many of our products to you quickly and in the case of some products, immediately.  This means your new sofa could be in your home in as little as 72 hours and you can get on with welcoming your new furniture into its new home.

We deliver on our promise

We only use our own fleet of vehicles and highly trained installation teams to deliver your new sofa into your home.

Delivery of large, awkwardly shaped sofas into some homes can be extremely difficult. To make the delivery of your sofa go smoothly, we run a special training centre for our installation teams to ensure that they’re trained to highest possible standards.

We control the training and quality of service that you receive and we never use untrained sub contractors so you can rest easy knowing that only our stringently tested installation teams will be delivering your new furniture. 

Free Delivery

We deliver free of charge within a 50 mile radius of any of our CSL superstores

If you live within a 50 mile radius of the store you purchase from or any other CSL store, we will deliver your furniture free of charge if your order is £500 or more.

Unlike many other companies, we’ll fully install your new sofa into your chosen room as part of our free delivery service and we’ll even take away all the excess packaging,  meaning you don’t have to spend time clearing up after us – how’s that for customer service?

free 72hr delivery

Do you need Saturday Delivery?

We know that a Monday to Friday delivery isn’t always convenient for those with busy lives, so now you can specifically request a Saturday delivery. This service does carry a small charge and we can't offer delivery every Saturday, but we'll try our best to accommodate your needs. Ask in store for more details.

What if I live over 50 miles away?

If you live between 50 and 75 miles from any store, we charge a nominal fee of £65. This charge is to cover the reduced delivery capacity for the vehicle on the day, the fuel costs and the extra time incurred by the vehicle and installation teams. Saturday deliveries will also be charged an additional fee.

We’re a regional business and in order to keep service levels up to our very high standards, we don’t deliver to distances in excess of 75 miles from any of our stores. We feel that we can only offer a high level of service and customer experience by using our own teams and this limits our trading distance. We apologise for any inconvenience this may cause.

Delivery Services

We will extend our maximum delivery radius when bulk orders are placed.  We can deliver and service commercial orders across the UK mainland but a minimum order of £12,000 has to be placed.

Collection options

Of course, if you’d like to collection your furniture from our distribution centre in Golborne near Wigan, then we’ll be more than happy to arrange this for you.

browse the express delivery rang

Removal of your old sofa

If you have any old sofas and chairs that you need to get rid of before your new CSL one arrives, then there are a couple of options available to you.

We recommend that you get in touch with your local council who will normally remove your old furniture free of charge – this is the easiest and cheapest option for most of our customers.  This service should be currently operating in all the areas we deliver – a quick phone call to your local council will confirm this.

As an extra service, we’ll happily remove your old furniture for a small fee of £39.95. The charge goes to contributing towards the cost of disposing of your old furniture only and all other costs involved are subsidised by CSL, as we view this as an added value service. 

Delivery quotations

When you order your sofa from CSL, the delivery time you’ll be quoted is dependent on the supplier lead time combined with whether the chosen items are part of our ‘quickstock’ program - we update our systems daily with lead times from our suppliers and have constant access to the latest data through our computerised tablets.

We currently deliver in excess of 92% of the furniture ordered well within quoted delivery times and we’ll always try to over-estimate rather than underestimate the time frame until your sofa arrives to disappointing our customers.

Order today to get free 72HR delivery Take up to 4 years free credit - Typical 0% APR World’s biggest coffee morning! September 24th - We are Macmillan cancer support