CSL Sofas

FAQ's

Who are CSL?

CSL are one of the few family owned specialist sofa retailers in the UK. We represent customers searching for quality, designer sofas but focused on real value for money. We search the globe for leather and fabric furniture of a great quality standard and bring it to you at unbelievable value.

Where is my nearest CSL superstore?

CSL currently have 21 stores nationwide, with more opening soon.

I'm quite choosy, is there a good range at CSL?

CSL carry a minimum of 65 styles of sofa at any one point in time. From designer, contemporary sofas to more classical and traditional. There's something to suit all tastes.

I don't like to be pestered, will your sales people follow me around the store?

CSL train all of our sales consultants and managers to offer great service. This means useful help, advice and product knowledge to help your decision making process. You can use our teams as much or as little as YOU want. We also take pride in the fact that through training and technology, we offer the fastest, most efcient and competent buying experience available from any furniture retailer in the UK.

Do CSL offer interest FREE credit?

Yes, CSL offer a variety of credit products all interest free. We can tailor credit specific to you, working to payment budgets or to include payment holidays.

How long will my furniture take to come?

CSL offer several ways to purchase furniture. We offer ex-stock items on delivery quotations as little as 2 weeks or made to order items with quotations from 6 to 12 weeks. We also take pride in keeping to our quotations and endeavor to exceed your expectations as much as possible.

Do you deliver outside of the North West?

We have a full delivery and installation service covering the full UK including the Channel Islands.

I have an old sofa, what shall I do with it?

You have several options in order to dispose of your old sofa. Of course, CSL can remove it at the time of delivery of your new furniture but as a better, free of charge option, did you know that some local councils will remove it FREE OF CHARGE on a telephone call.

What if something goes wrong with my sofa?

CSL take great pride in the quality of the experience and service that we offer. As such, you can rest comfortable in the knowledge that if you do have a problem with your product, our service will be second to none. CSL only use our own in house technicians who can solve almost all problems within your home. Response times are the fastest in the industry and we settle most issues in one visit.

How long is your guarantee?

As added comfort for you when purchasing unlike almost all other sofa retailers, a lifetime guarantee is standard on all CSL upholstery. This guarantee covers all structural parts of your furniture for failure and shows our confidence in the products that we sell.