Satisfaction Survey

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In order to help us to improve our service, please fill in the short form below to give valuable feedback on your experience of CSL. This form will enable us to give praise or feedback to staff members and will improve our service to future customers.

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Survey

Surname »

Post Code »

Customer reference : Shown in the form "1234567/1" on the top right of your order. (Must be valid) »

Email address »

Marketting

Did you visit the website before visiting the store?

Store

Please rate your first impression of the store »

How would you rate your sales consultant »

Which word best describes your experience in-store? »

Other comments about the store

Delivery

Was your delivery on time by the quotation?

Please rate your installation team »

Did the installation team use protective red bags?

Was your delivery trouble free?

If not please give details:

Product

Product Name »

What was your main criteria for choosing this product?

Which Phrase best describes your product?

Service

Have you required after sales service on your product?

If so, please describe your service issue

Please rate the service given by our service call centre

If you have had a visit from a technician please rate it

Your overall opinion of our service

Comments about Service

Overall

Please rate your overall experience

Would you recomend CSL to friends and family? »

Any other comments