As one of the UK's few specialist sofa retailers, the CSL selection process is strongly oriented toward quality and durability as well as value. Before allowing supply of a piece of upholstery from any manufacturer, our buying team not only inspect and assess the factory but also check the method of manufacture of every model and design produced. Upholstery and sofas in particular are hand made products and as such variation and inconsistencies are common. For this reason CSL take great care in supplier choice, working with only factories where quality standards are process driven and maintainable.
This means that when a model is on display in the store, we are supremely confident in it's intrinsic quality. To represent our own confidence in our products and in addition to your statutory rights as a UK consumer we include our own 5 year warranty, free-of-charge with your new furniture.
As with any warranty or protection, in offering this service we assume proper care of your furniture by reference to your care instructions, normal use in a domestic environment and no abuse from pets, children or any other source.
In addition to your 5 year guarantee, we realise that there are many occasions where inadvertant damage can occur to upholstery. With this in mind CSL offer our own Sofashield service. This is an additional service, designed to protect you from having to live with the result of everyday stains or accidents and to keep your furniture looking at it's best.
This service is charged on a per seat basis and protects you for 5 years from the date of delivery of your new sofa. (Only available before delivery is made)
Click here for full details of our Sofashield service >>