Alma Hull 30/07/2010
Hiya. I have logged in to check the delivery status of my nanans sofa. We went with her to the
Hiya. I have logged in to check the delivery status of my nanans sofa. We went with her to the Great North Road store at Doncaster and we were served by Martin Pratt who served my nan with the respect she deserved. We primarily went with her to ensure no one tried to "rip her off" and this we found to be the unfortunate case at SCS who deliberately tried to sell her something that was both un-needed and consequently incredibly expensive. We walked into the store and we were immediately
ian grundy 30/07/2010
On a recent visit to the Blackpool store we were dealt with by Allan Humes who dealt with us in a
On a recent visit to the Blackpool store we were dealt with by Allan Humes who dealt with us in a professional and efficient manner, explaining everything about the process so it was easily
cynthia speak 30/07/2010
we bought are sofa from the oldham store . We were impressed by the superb showroom ,which
we bought are sofa from the oldham store . We were impressed by the superb showroom ,which outshinned a nearby sofa retailer. We felt at ease and given excellent customer care by David Careford who helped us to choose a
Sam and Rob Holt 30/07/2010
We just like to say a big thank you to the two delivery men that delivered our sofa into our three
We just like to say a big thank you to the two delivery men that delivered our sofa into our three storey town house. They went above and beyond what they were expected to do to help us get it onto the second floor. Thank you Neil and Brian.
Michelle Wilson 30/07/2010
Would like to say how great your delivery drivers Mike and Daz were. They took great care not to
Would like to say how great your delivery drivers Mike and Daz were. They took great care not to damage anything and gave me great care advice. Also the sofa is absolutely gorgeous.
Michelle
ref
Jacqueline Cockerill 30/07/2010
Just to say thank you so much to Chris at the Parkgate, Rotherham Store. Your advice was very
Just to say thank you so much to Chris at the Parkgate, Rotherham Store. Your advice was very helpful and enjoyed the shopping experience. The process in ordering our Canterbury suite over the phone was very quick and straightforward. Can't wait to receive our suite as it looked brilliant in store.
We would definately recommend you and your store to our family and
Amy Wood 30/07/2010
I would just like to say a BIG THANK YOU to Wayne (aka Lawrence Llewelyn Bowen!!!) and Glynn (aka
I would just like to say a BIG THANK YOU to Wayne (aka Lawrence Llewelyn Bowen!!!) and Glynn (aka Super Nanny!!!) who delivered our sofa on tue 27th July. Not only did they do a fantastic job fetching and assembling the sofa, they were also two great blokes and great representatives to the company. When the sofa was delivered I had to make a phone call and speak to CSL customer services... I also have a 8 month old baby boy who is teething!!! so an extra Thank You to Glynn for providing
jim bassett 30/07/2010
hi,visited your metro center store(gateshead)on 2 occasions looked after by terry who was most
hi,visited your metro center store(gateshead)on 2 occasions looked after by terry who was most helpful without sitting on your shoulder,great chap,bought the products,well pleased. my thanks to Terry.
jim
rachel dawson 29/07/2010
we visited leeds branch,no pushy sales people,left to browse at ya own leisure,offered good
we visited leeds branch,no pushy sales people,left to browse at ya own leisure,offered good advice.very good quality sofas than others we had seen.bought the blake 2x2 seater sofas from hab,great bloke and not pushy in anyway.highly
Reginald Edwards 29/07/2010
Visited your Doncaster store today for the second time.Melvyn Hammond looked after us both times.We
Visited your Doncaster store today for the second time.Melvyn Hammond looked after us both times.We ordered 4 pieces of Blake in Aubergine.We had the most happy time in the store.There was no pressure and we were able to take our time in deciding what we wanted.We have visted other stores and it has been a disaster.Salesmen have followed us round and annoyed us.Thank God for CSL and Melvyn Hammond for your
Paul Knight 29/07/2010
Puchased our Sofa at CSL Warrington yesterday, all the staff were very polite and friendly.
Puchased our Sofa at CSL Warrington yesterday, all the staff were very polite and friendly. Speacial shout out to Eddie who was a great help and made the experience quite enjoyable, Thanks! Thanks to Emily for the prompt call this morning as
Aslam Loonat 29/07/2010
Purchased our sofas from the Nottingham store a couple of days ago.Sales consultant Faiz Rasool
Purchased our sofas from the Nottingham store a couple of days ago.Sales consultant Faiz Rasool provided a fantastic customer service along with the quality sofas available on
Dave Lawrenson 29/07/2010
Had problem with sofa, not caused by CSL. Phone contact to arrange repair very helpfull and repair
Had problem with sofa, not caused by CSL. Phone contact to arrange repair very helpfull and repair by Bill FIRST
James Fontalba 28/07/2010
Just a quick thanks to Allan Humes at the Blackpool store, good advice, not pushy at all, sold
Just a quick thanks to Allan Humes at the Blackpool store, good advice, not pushy at all, sold himself well and the sofa was bought there and not online for that reason, example on how to be a good representative of the company, thanks
Cliff Jones 28/07/2010
Visited the Nottingham store on the 24th and 25th July and was dealt with by Steve Smith. The whole
Visited the Nottingham store on the 24th and 25th July and was dealt with by Steve Smith. The whole experience was friendly and professional. Steve put us under no pressure, he was happy to answer questions and provided lot’s of information and advice. All the staff I dealt with through the buying and delivery process are a credit to CSL. As promised, the sofa and footstool were delivered within 72 hours. I would strongly recommend CSL if your looking for a sofa and a quality buying
Lynne and Barry Buncall 28/07/2010
FAO Peter Grant, Rotherham Parkgate Store,
Thank you for helping us to choose our new
FAO Peter Grant, Rotherham Parkgate Store,
Thank you for helping us to choose our new sofa. You were so good and went through everything with us with lots of care working our measurements out, may i add what a lovely tea and coffee maker you are too it made our visit to the store very nice a pleasure to come in the store thank you , we hope our new sofa doesn't take two long to arrive and thank you once again. We would highly recommend you to our friends.
robert parran 28/07/2010
damian was on time smartly dressed showed his id and made sure i was happy with the work he did
damian was on time smartly dressed showed his id and made sure i was happy with the work he did before he left good service from him and your company will be telling my friends to buy there sofas from csl cos there service was amazing
Janice Moffett 28/07/2010
My comments are about Brad and Janice in the Chester store - they were a great double act. Lots of
My comments are about Brad and Janice in the Chester store - they were a great double act. Lots of speed, efficiency and knowledge from Brad, and Janice was brilliant when I needed help with colours and a second opinion.
I bought a sofa and great "cuddle"
jozsef majkut 28/07/2010
hi there
me and the wife called into your branch in doncaster, and i must say the sales team
hi there
me and the wife called into your branch in doncaster, and i must say the sales team where fantastic and helped us in every way possible in choosing and budgeting for our new sofa.If you intend to buy a new sofa and live in doncaster this is the place to go,i must also say a big thank you to martin one of the sales people who looked after us.So if you need a new sofa forget DFS go to CSL ask for martin and you wont go wrong,and if you ask nicely he makes a nice cup of cofee
kara simpkin 28/07/2010
visited the rotherham branch this weekend to order our new suite and were looked after by a
visited the rotherham branch this weekend to order our new suite and were looked after by a salesman called Chris Hulse. He was extremely helpful and answered any questions we had and worked out all the finance side for us as well as not only giving us the best service possible but was efficient and a pleasure to be served by. He gave us information we needed to know including on how to care for our new suite. There was no messing about and we would definately recommend csl to a
Matthew Powell 27/07/2010
Thankyou so much for the wonderful service at your Crewe branch. Mark Devaney, your sales advisor,
Thankyou so much for the wonderful service at your Crewe branch. Mark Devaney, your sales advisor, was very welcoming, helpful, informative and polite and we are 110% pleased with our purchase from him. We cant wait for our new sofas to arrive and wait in anticipation!! Many
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